Services

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SERVICES THAT WE PROVIDE

While we design audiovisual systems, we are much more then designers;  we are a full level consultancy. We take the project from the conception to the finish line.  A typical project starts immediately when we meeting with the client at which time we develop the following

  • System Functionality Assessment This is where we review all possible options for your conference area.  What functionality do you want in the room?  Do you just want a monitor with a computer connection?  Do you need Videoconferencing? Do you need Audioconferencing? Are you going to be filming presentations for future reference? Do you need to control the lights in the room? Do you need to control the window shades?
  • Statement of System Functionality – This is where we take all of the information that we reviewed in the assessment and put it into a formal document.  This will be the document that will help us develop the equipment list and the formal design.
  • Statement of System Limitations – This is a very important document.  This tells you what the system will not do.  This is where we are able to catch things that are overlooked.  For instance, you may have wanted a BluRay DVD player and it was never included in the Statement of Functionality.
  • Project Estimate and Equipment List – This is where we select the equipment that will be required for your system and we put some numbers to it.  This is an important meeting because it establishes the budget for the project.
  • Design Drawings – This is where we actually draw the map of the system that will eventually be used when the system is being built.  This document will outline everything that will be necessary for the design and installation of the system. This will include any structural requirements for the equipment installation, electrical requirements, and the power draw for the system. This document will also reflect the type of cables that are to be installed and it will stablish the technical settings for the equipment.  It should be noted that every system we design we assume that down the line there may be a requirement to expand the system.  You may have a basic system and in three years you may have a requirement for videoconferencing.  By planning ahead, we can avoid adding new switchers and displays.
  • An Electrical Strategy, which outlines the electrical requirements for the project as well and the anticipated power draw for each piece of the equipment.  If your amperage draw exceeds the available power, the system will be subject to failure.
  • A Bandwidth Strategy, which takes into consideration the bandwidth for all of the equipment connected to the system.
  • An EDID Strategy, which establishes the settings on the various pieces of equipment that will allow for the best possible display protocol for the various formats available.
  • An IT Strategy, which outlines the requirements for IT connectivity.
  • Bid Document Preparation – At this point, the project is usually sent out for bid.  We assist you in the whole bid process. We make sure that all bids will meet the project requirements. This is important.  Many integrators work hard to develop a bid that has a minimum price. If the bid is accepted, they then work hard to increase the profitability through change orders.  This is where they make their money.  Our goal is to accept only a fixed price with no room for change orders.
  • Installation Project Book – This is usually a three-ring binder that will hold all of the documents for the project.  There will also be a section that will house the project notes.
  • Progress Reports – From start to finish, you will receive weekly reports that provide you with the status of the design process.  If you choose to have us manage the project for you, you will get weekly reports on the progress of the project.
  • System Documentation – At the end of the project, you will receive a detailed document that will outline the system design, list of equipment, the technical data for the equipment, instruction manuals for the equipment, a finalized list of equipment, the equipment serial numbers, and the warrantee information.
  • Pre-system Checkout – At the completion of the project, we conduct a pre-system checkout.  This is done in concert with the installation company representatives. A list of any issues is made and the installation team is asked to correct them before the final system checkout.
  • Final System Checkout – This is the final checkout and is done with representatives from the client present. Checkout documents are made available.  The development of the checkout documents is based on the Statement of System Functionality.
  • System Commissioning – Once everything is completed, the system is commissioned.  This is the final stage of the project.
  • System Follow-Up – Our bid documents and recommended integrator contracts call for a twelve-month installation warrantee.  If any warrantee issues come up, we will work with the integrator to get the issue resolved.